Terms of Service

Terms of service

Agreement to Terms

By accessing or using Wild Crafted Elixirs' website and purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Products and Services

Wild Crafted Elixirs offers handcrafted skincare and grooming products made with natural ingredients sourced in Alaska. All products are:

  • Handcrafted in small batches
  • Made with wildcrafted and natural ingredients
  • Subject to natural variation in appearance and scent
  • Not FDA-approved for medical claims

Ordering and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

Pricing

Prices are subject to change without notice. All payments are processed securely through Shopify's payment system.

Order Fulfillment

Orders are typically processed within 3-5 business days. Shipping times vary by location and are estimates only.

Shipping and Delivery

  • Shipping costs are calculated at checkout
  • International shipping may be subject to customs fees
  • Risk of loss passes to you upon delivery to the carrier
  • Extreme weather may affect shipping from Alaska

Returns and Refunds

Return Policy

Due to the nature of skincare products, we cannot accept returns of opened or used items for hygiene reasons. We may accept returns of:

  • Unopened products within 30 days
  • Damaged or defective products
  • Products that arrived significantly different from description

Refund Process

Approved refunds will be processed within 5-10 business days to the original payment method.

Product Safety and Use

Important Safety Information

  • Always perform a patch test before using new products
  • Discontinue use if irritation occurs
  • Consult a healthcare provider if you have sensitive skin or allergies
  • Products are for external use only unless specified
  • Keep products away from eyes and mucous membranes

Our products contain natural ingredients that may cause allergic reactions in some individuals. We are not responsible for adverse reactions to our products.

Disclaimers

  • Products have not been evaluated by the FDA
  • Products are not intended to diagnose, treat, cure, or prevent any disease
  • Individual results may vary
  • Natural ingredients may vary in color, scent, and texture
  • We make no medical claims about our products

Intellectual Property

All content on this website, including product formulations, descriptions, images, and branding, is the intellectual property of Wild Crafted Elixirs and is protected by copyright and trademark laws.

Limitation of Liability

Wild Crafted Elixirs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website.

Indemnification

You agree to indemnify and hold harmless Wild Crafted Elixirs from any claims arising from your use of our products or violation of these terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Alaska, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms of Service, please contact us through our website's contact form.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.